HOA communication software that reaches residents where they already are
Most HOA boards communicate through a BCC email chain someone built years ago — one board member owns the list and nobody else knows who's on it. Hivepoint's resident portal gives the board a single place to post announcements that all homeowners can see, without maintaining a separate list or newsletter tool.
How HOA communication breaks down
Resident communication in most self-managed HOAs has the same structural problem as dues tracking and documents: it's tied to a person, not the community.
The BCC email list
Built by whoever was secretary three years ago. Includes some people who moved, missing some new owners, and only the person who built it knows who's actually on it. Every board transition risks losing the list entirely.
The HOA Facebook group
Great for informal neighbor communication. Bad as the authoritative channel for board notices, meeting dates, and rule enforcement. Private groups are lost when the admin account goes dormant.
Paper notices at mailboxes
Works for urgent notices. Doesn't create a searchable record, doesn't reach residents who travel, and creates work for a board member who has to physically walk the neighborhood.
The portal gives announcements a permanent home that belongs to the community, not any individual board member.
HOA communication tools in Hivepoint
- Board announcement board — Post meeting notices, dues reminders, rule reminders, and maintenance updates in Hivepoint. Announcements appear in the resident portal for all homeowners with access.
- Permanent, searchable record — Announcements stay in the system. A homeowner who missed the pool closure notice from two months ago can find it in the portal. The board can see the full history of what was communicated and when.
- No list to maintain — Resident access is tied to unit ownership — added when someone buys, removed when they sell. There's no email list to update when neighbors move. The portal reaches whoever currently owns each unit.
- Separation of board-internal and community-facing — Board-internal communications (violation deliberations, vendor negotiations, budget discussions) stay in the board-facing tools. Community announcements go to the resident portal. The board controls what crosses the line.
- Your HOA's own domain — The portal runs at your HOA's web address — not a Hivepoint subdomain. Residents see your community's name in the URL, which builds more trust than a generic third-party platform link.
What Hivepoint doesn't replace
We'd rather be honest than oversell. Hivepoint's announcement feature is for board-to-resident official communications — not a full-featured HOA communications platform.
- → It doesn't send email blasts — announcements are portal-based (email notifications are on the roadmap)
- → It doesn't replace informal neighbor-to-neighbor communication — that's what email lists and community groups are for
- → It doesn't support two-way resident comments on announcements — one-way board-to-resident only
If you need mass email campaigns or two-way community discussion, a dedicated tool like Mailchimp or a community platform handles that. Hivepoint handles official board communications alongside dues, violations, and documents — in one place.
Announcements are part of Community Edition
The resident portal — including board announcements — is a Community Edition feature. Board Edition includes all board-facing tools (dues, violations, documents, meetings). Community Edition adds the resident-facing portal at your HOA's own domain.
- Board announcement board — post to all residents in one place
- Document library accessible to residents 24/7
- Online dues payments via Stripe
- ARC request submission from residents
Pricing
Board Edition
Board tools — no resident portal
Community Edition
Includes board announcements + full resident portal
Common questions
How does Hivepoint's announcement feature work?
Board members post announcements in Hivepoint — meeting notices, rule reminders, maintenance updates, seasonal advisories — and they appear in the resident portal for all homeowners to see. Residents with Community Edition access log in to read current and past announcements. No separate email list, no newsletter software, no BCC chain to maintain.
Do residents get notified when a new announcement is posted?
The resident portal displays current announcements when residents log in. Email notification for new announcements is on our product roadmap — today, residents see new posts when they visit the portal. Boards typically pair portal announcements with an existing email to the community list for time-sensitive notices.
Can the board control who sees which announcements?
All announcements posted through Community Edition are visible to all residents with portal access. There is no per-announcement audience filtering — announcements are community-wide. For communications that need to stay board-internal (legal discussions, vendor negotiations), those stay in board-only meeting records and documents.
Does Hivepoint replace our HOA's email list or Facebook group?
It supplements them, not replaces. Many boards use Hivepoint for official announcements — meeting dates, dues reminders, rule notices — while keeping an informal email list or Facebook group for neighbor-to-neighbor communication. The portal gives announcements a permanent, findable home; the email list handles informal community discussion.
Can residents respond to or comment on announcements?
Not currently — the announcement feature is one-way (board to residents). Resident comments on announcements are on the roadmap. For now, residents who want to respond can use the ARC request form for formal matters, or contact the board by email for general feedback.
Is board communication with residents different from communication within the board?
Yes. Resident-facing announcements live in the Community Edition portal. Board-internal communication — agendas, meeting notes, violation records — lives in the board-facing tools. The two audiences never cross unless the board explicitly marks something community-visible. Executive session discussions, vendor negotiations, and delinquent homeowner details stay internal.
More Hivepoint features
- HOA resident portal →Online payments, document access, ARC submission, and announcements
- HOA document management →CC&Rs, bylaws, meeting minutes — shared with residents on demand
- HOA meeting management →Agendas, minutes, and votes stored in the system
- Comparing HOA software options? →See how Hivepoint compares to PayHOA, HOA Ally, and Buildium
- Full HOA management software overview →Everything Hivepoint does in one place
Give your HOA a communication channel it actually owns
Try the live demo or tell us your community size — we'll send an exact quote within 24 hours.