Your HOA Deserves Its Own Website — Not a Spreadsheet Stapled to Google Drive
Hivepoint gives every community a resident portal at its own domain: online dues payment, document library, ARC request forms, and announcements — all managed by the board, not a web designer.
What most HOA “websites” actually look like
Most self-managed HOA “websites” are actually one of three things:
A Google Sites page from 2018
Built by a board member who has since moved away. Nobody knows the login. The dues amount is wrong. The documents link to a folder that no longer exists.
A Facebook Group
Mixes birthday wishes and lost dog posts with governing documents and ARC request instructions. New owners have to request to join. Prospective buyers can’t access anything. There’s no way to pay dues.
Nothing at all
The board fields every question by email or phone. Residents who lose the CC&Rs call the secretary. Residents who want to submit a fence request email the board president. Every routine interaction requires a board volunteer.
None of these let residents pay dues, submit ARC requests, or download the current CC&Rs. A Hivepoint community portal handles all three — without requiring a web designer or a tech-savvy board member to maintain it.
What's included in your HOA community portal
- Community portal at your HOA’s own domain — Custom domain or Hivepoint subdomain — residents access your community at a URL that belongs to your HOA, not a generic platform address.
- Online dues payment — Residents pay from the portal; payments reconcile to the board ledger automatically. No manual entry, no chasing Venmo payments.
- Document library — Upload CC&Rs, bylaws, rules, meeting minutes. Control which documents are public (anyone can view) vs. owner-only (login required).
- Announcements and news — Board posts updates; residents see them on login. No separate email list to manage.
- ARC request submission — Residents submit improvement requests online with photos and descriptions. Board reviews requests in the management app — one thread per request, full audit trail.
- Community directory (optional) — Owner-controlled contact sharing within the community. Residents choose what they share; the board controls whether the directory is enabled.
- Mobile-accessible — Works on any device without an app install. Residents pay dues or check announcements from their phone the same way they would from a desktop.
- Board transition-proof — Access tied to the HOA account, not a board member’s personal login. New board members get access immediately; departing members are removed without disrupting residents.
Why a generic website builder doesn't work for an HOA
Wix, Squarespace, and Google Sites don't know what an HOA is. They have no concept of dues payment tied to an owner roster, ARC request forms that route to a board, owner-only document access, or violation notice delivery. Building an HOA website on a generic builder means workarounds for everything HOA-specific — and those workarounds break when the board member who built them leaves.
| What you need | Generic website builder | Hivepoint community portal |
|---|---|---|
| Online dues payment | Custom integration required | Built in, tied to owner roster |
| Owner-only document access | Password workaround | Role-based access control |
| ARC request forms | Manual form builder | HOA-aware workflow |
| Board meeting announcements | Blog post | Announcement system |
| Survives board turnover | Depends who owns the account | Always HOA-owned |
“The previous webmaster took the login with them.”
This is the most common HOA website disaster. The community portal built on a personal account — personal Bluehost, personal Wix, personal Google account — becomes inaccessible when the builder leaves. Recovering access requires tracking down a former volunteer who may not respond, or starting over from scratch.
Hivepoint community portals are owned by the HOA. Access is managed by the board, not by any individual. When board members change — as they inevitably do every election cycle — the portal continues without interruption. New board members get access immediately; departing members are removed. No content is lost, no URLs change, no residents are affected.
See a working community portal
The live demo includes a working community portal and the board-facing management tools. You can see exactly what your homeowners would experience — without signing up for anything.
Try the live demo →Pricing
The community portal is included in Community Edition:
Board Edition
Board tools only — no community portal
Community Edition
Board tools + community portal
Common questions
Can we use our own domain name (e.g., mysubdivision.com) for the portal?
Yes. You can point an existing domain your HOA owns — like mysubdivision.com or portal.yourhoa.org — to your Hivepoint community portal. If your HOA doesn't already have a domain, you can also use a Hivepoint subdomain (yourhoaname.hivepoint.app). Custom domain setup takes a few minutes and requires no web design experience.
Do residents need to install an app to access the community portal?
No. The community portal is fully browser-based. Residents open it on any device — phone, tablet, desktop — without downloading or installing anything. They log in at your community's web address and access dues payments, documents, ARC requests, and announcements directly in their browser.
How do online payments through the portal connect to the board's accounting?
Every payment made through the resident portal is automatically recorded in the HOA's dues ledger inside the Hivepoint management app. The treasurer doesn't manually enter portal payments — they appear in the ledger as soon as the transaction settles. Payment history is visible to both residents and board members.
Can we control which documents are visible to the public versus owners only?
Yes. Every document you upload is tagged as either public (anyone on the internet can view it) or owner-only (requires a resident login). Governing documents like CC&Rs are typically public. Financial reports, meeting minutes with sensitive discussion, and owner directories are typically owner-only. You set the visibility on each document individually.
What happens to the portal when board members change?
The portal belongs to the HOA's Hivepoint account, not to any individual board member's personal login. New board members are granted access immediately when they're added to the account. When a board member rotates off, their access is removed — no content is lost, no URLs change, and residents experience no disruption.
Is the community portal included in all Hivepoint plans?
The resident-facing community portal (with online dues payment, document library, ARC request submission, and announcements) is included in Community Edition. Board Edition includes the management tools — dues ledger, violation tracking, document storage, meeting management — but not the public-facing resident portal. See pricing for a full comparison.
More Hivepoint features
- HOA management software overview →Everything Hivepoint does in one place
- HOA resident portal software →Deeper look at the resident-facing portal features
- HOA communication software →Announcements, notices, and board-to-resident messaging
- HOA document management →Secure document library that survives board transitions
- Comparing HOA software options? →See how Hivepoint compares to PayHOA, HOA Ally, Buildium, and AppFolio
Give your community a real HOA website
Try the live demo or tell us your community size — we'll send an exact quote within 24 hours.